Website www.portugalsurftrip.com provides you with travel tips and offers for accommodation, surf lessons, surf equipment rentals, other sports activities and travel tours in Portugal. The content of the pages of this website is for your general information and use only. The content is subject to change without notice. Operator and owner of the Portugal Surf Trip is Frelsi s.r.o. , a company registered in the Czech republic under ID: CZ05605385.
By using website
www.portugalsurftrip.com and its services, you fully agree and accept it´s terms, condition and notices, stated herein.
Below you will find the general terms and conditions of Portugal Surf Trip (hereinafter referred to as “Portugal Surf Trip”, “Operator”, or “We”).
Please read these carefully as we have included important information on the relationship between you (hereinafter referred to as “Client(s)”, or “You”) and Portugal Surf Trip.
1. Booking process – Travel/Service contract / Booking confirmation
1.1. Your booking can only be carried out in writing or online. Travel/Service contract – Booking confirmation is concluded upon successful payment and a confirmation email will be sent from Portugal Surf Trip to Client(s) within 48 hours.
1.2. Amendments to the confirmed booking, such as room changes (e.g. double rooms instead of dormitories), or other services/activities (e.g. surf lessons, travel tours, sports activities, shuttle etc.) cannot be guaranteed and will depend on the availability of the accommodation and optional services/activities providers.
1.3. In case that Client(s) would like to book extra overnights accommodation or extra services/activities they are obliged to contact Operator of Portugal Surf Trip to modify the booking according to their request. The operator will check the availability and options with providers and offer the Client(s). If the offer is accepted by Client(s), Operator will proceed additional booking process.
1.4. The booking confirmation that you receive must be brought on the trip together with a valid ID document. Our team members or providers reserve the right to exclude persons are without a booking confirmation, passport, valid ID document, or who have violated in any way against our or provider´s terms and conditions.
1.5. The operator of the Portugal Surf Trip will provide Client(s) with a telephone number and can be reached anytime. Client(s) will be provided with emergency contacts also.
2. Payment
2.1. All prices displayed are in Euro (€). We are not responsible for any fees, which other banks and PayPal charge for money transfer and currency conversion.
2.2. The Payment for Client´s booking has to be made by the selected payment method: PayPal, Bank Transfer, or Cash, to a maximum of 2 days after booking selected provided services by Portugal Surf Trip. We reserve the right to send booking confirmation to Client(s) in case of personal prevention later than 48 hours after successful Client´s payment.
2.3. We do not accept payment in instalments. If instalment payments have been agreed in individual cases, this must be noted in the booking confirmation and each instalment must be received by a certain date. In violation of that period, it cannot be guaranteed that the Client´s place is reserved. If the booking is cancelled by written confirmation from Client(s), or by written notice from Portugal surf Trip, received payments for the bookings with more than 30 days before check-in will be refunded within 7 days. A processing fee of 3,50 € will be charged if the violation of the deadline is at the expenses of Client(s). Cancellations within 30 days prior to check-in will be charged as per item.
2.4. Booking of services of Portugal Surf Trip from 14 days prior to check-in is only acceptable on the condition that the total booking price is due immediately upon receipt of the booking confirmation.
2.5. If the Client´s deposit and /or payment of the balance is not in accordance with the agreed payment due dates, the Operator is entitled to withdraw from the contract after a deadline reminder and to charge Client(s)the cost of withdrawal in accordance with Clause.
2.6. Upon payment of the specified services in the booking confirmation, Client(s) accept and fully agree with Portugal Surf Trip´s and it´s providers terms and conditions.
3. Optional activities, travel tours, or services
3.1. There is a possibility to book an optional tour, activities and other services on
www.portugalsurftrip.com . If Client(s) sign up for an optional extra activity the same cancellation conditions as stated in 5.2. and 5.3. will be applied.
3.2. Optional extra activities, tours and services which are booked after the original booking and are not included n the final booking price will be paid immediately to the Operator of the Portugal Surf Trip by PayPal or cash, or on the day when the tour/activity etc. start, in cash (€) to providers, unless otherwise is stated.
3.3. Optional extra activities, tours and services which have been paid for are non-refundable. It is the responsibility of the Client(s) to be on time and with all the requirements previously determined. If Client(s) fail to be on time at the indicated meeting point, he/she is not entitled to a refund.
4. Rebooking, service changes and price alternations
4.1. The Client is free to cancel prior to check-in and make a new booking. In this case, cancellation fees will be applied.
4.2. Portugal Surf Trip is entitled to change individual services based on organizational necessities and unforeseeable changes. We will inform the Client(s) immediately and give him/her explanation of changes. A right of cancellation of Client(s) shall not be affected.
4.3. Portugal Surf Trip does not cover any cost of Client´s missed transport connections before or after the confirmed booking, of the delay, is due to traffic, weather conditions or other unavoidable events that may occur.
4.4. If Client(s) does not make use of booking services that have been duly made available to him/her for reasons attributable to him/her, Client(s) is/are not entitled to a full or partial reimbursement of the price.
5. Cancellation by the Client
In case of a cancellation of the booked/confirmed services, please contact us on
go4surftrip@gmail.com with full details. Subsequently, we will inform you on how to proceed.
5.1. Client(s) can cancel any time prior to check-in of the confirmed booking. Only written withdrawals sent to
go4surftrip@gmail.com are binding, a message on Facebook or other social media are not valid. The boking info and full name of Client(s) have to be provided. The date of the email will determine how much refund will be granted. Portugal Surf Trip is entitled to claim a reasonable refund for the Client(s) booking and trip preparations made and for its efforts expanded. The Portugal Surf Trip has scaled this compensation aim chronologically, that is, taking into consideration the closeness of the time of withdrawal to the contractually stipulated beginning of the trip generalized in a percentage proportion of the travel price and has considered any normally saved expenses and generally possible other uses of travel performance in the calculation of the refund. The refund is calculated according to the time of the receipt of Client(s)´s notice of withdrawal as follows:
5.2. Surf / Yoga package offers including accommodation
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID number, telephone and email) on
go4surftrip@gmail.com This name and booking details change will cost a fee of 15 €. The fee will either be deducted from your refund or your replacement can also pay instead of you in cash on the arrival.
2) Every cancellation more than 30 days before check-in will incur a cancellation fee depending on the total cost of the booking paid to Portugal Surf Trip (per person) :
Between 0€ – 99€, a 10€ cancellation fee will be applied
Between 100€ – 199€, a 20€ cancellation fee will be applied
Between 200€ – 299€, a 30€ cancellation fee will be applied
Between 300€ – 399€, a 40€ cancellation fee will be applied
Between 400€ – 499€, a 50€ cancellation fee will be applied
500€ and higher will incur a 10% cancellation fee. This is also valid if you haven´t received e booking confirmation yet, but already made the transfer.
Within 30 days before departure, the following cancellation fees are valid:
From 30 days to 15 days before check-in 50% refund
From 14 days to 0 days before check-in 0% refund
5.3. Optional extra activities, travel tours, or other extra services:
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID number, telephone and email) on
go4surftrip@gmail.comThis name and booking details change will cost a fee of 5€. The fee will either be deducted from your refund or your replacement can also pay instead of you in cash on the day when the activity, tour or other services have been booked.
2) Every cancellation of optional activity, travel tour, or other extra service cost fee of 10€, if you cancel more than 30 days before confirmed booking. This is also valid if you haven´t received the booking confirmation yet but already made the transfer. Within 30 days before check-in, following cancellation fees are valid:
From 30 days to 14 days before check-in 50% refund
From 13 days to 8 days before check-in 25% refund
From 7 days to 0 days before check-in 0% refund
5.4. Vouchers and discount codes are not cashable and non-refundable.
6. Cancellation by the Portugal Surf Trip
Portugal Surf Trip reserves the right to cancel – in whole or in part – the aforesaid reservation due to acts of the Providers of accommodation, activities, tours or other services, Acts of God, or force majeure, with prior written notice to Client(s).
7. Cancellation due to exceptional circumstances
If the booking cancellation is due to force majeure (i.e. circumstances like political unrest, war or threat of war, riots, civil strife, closure of airports, ports, stations, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond Portugal Surf Trip´s control), we will provide a refund paid to us less reasonable expenses incurred by us in respect of your booking. Portugal Surf Trip is not responsible for any other Client´s cost and travel arrangements affected due to cancellation.
8. Liability
8.1. Portugal Surf Trip strives to ensure that information provided by accommodation providers and providers of optional activities, tours and services are accurate and properly displayed. Portugal Surf Trip only acts as an intermediate between Client(s) and Providers of the accommodation, activities, tours and other services. Portugal Surf Trip cannot be held liable for any problems regarding payments, damages, etc. between Client(s) and accommodation, tours, activities and other services Providers.
8.2. Portugal Surf Trip makes no warranties or representations of any kind at the services provided by this website or any linked website will be uninterrupted, error-free, or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code.
8.3. In no event shall Portugal Surf Trip, it´s operators or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this website or any linked website.
8.4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
8.5. The Operator is not liable for disturbances to services, personal and material damages in association with services which are outside the totality of the performance owed by Portugal Surf Trip and are therefore additional services (for example, travel by scheduled public transport etc.) represent third party services for whose flawless performance in conformity with the contract Portugal Surf Trip can not accept liability.
9. People responsible
9.1. With payment for the booking Client(s) will receive all information needed for his/her/their booking/trip and agree to respect the terms and conditions of Portugal Surf Trip and it´s providers of accommodation, activities, tours and other services. Client(s) also agree to respect the laws of the country visited, including customs restrictions and currency exchange. In violation of the laws of the country or instructions of Operator of the Portugal Surf Trip or Providers of the accommodation, activities, tours and other services, Client(s) will be excluded from the accommodation, surf lessons, other activities, services or institutions. Incidental costs incurred or return travel or the like shall be borne by the Client(s). The refund partial refund of the booking is in this case absolutely excluded.
9.2. Portugal Surf Trip reserve the right to take photos and make videos of all Client(s) who are part of the trip. We are permitted to use and publish those photos and videos on our webpage, social media websites, as well as in flyers or brochures. If this is not wished by the Client(s), it is his/her own responsibility to keep away from the camera and video equipment.
9.3. Portugal Surf Trip does not offer any kind of travel insurance. Suitable medical insurance or travel insurance is the Client(s)´s responsibility.
10. Other provisions and agreements
10.1. These terms and conditions apply unless individual agreements are made in the individual travel contracts.
10.2. The data provided to us is to be electronically processed, stored and distributed as part of the purpose of the travel contract/booking confirmation. All users of the Portugal Surf Trip services agree and are obliged to provide truthful information (full name, telephone, email, valid ID/Passport document number) when using and must keep this up to date. Client(s) also agree and give to Portugal surf Trip permission that provided information could be passed in rare cases also to official government institutions.
10.3. Client(s) grant to Portugal Surf Trip consent to use data and information provided by them in connection with the operation of the Portugal Surf Trip website.
10.4. Portugal Surf Trip will protect all information and data provided by Client(s) during the booking process, in compliance with the personal data protection law.
10.5. Client(s)´s personal data will not be divulged to third parties. Your personal data (e.g. full name, address, email, telephone number, payment and bank account details) are processed by us only in accordance with the provision of the European personal data privacy law. In Portugal Surf Trip terms and conditions we describe the type, scope, and purpose of collecting, processing and utilizing Client(s)´s personal data. This data privacy policy applies only on our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases.
10.6. Client(s) and users of Portugal Surf Trip have the right to request by email the amendment or deletion of their personal data from the Portugal Surf Trip system at any time. Inquiries can be directed to
go4surftrip@gmail.com10.7. Every Client is obliged to understand the content of the Portugal Surf Trip terms and conditions, or it must be translated to his/her language. With the payment of the travel price, Portugal Surf Trip assumes, that the terms and conditions have been fully understood.
WEBSITE WWW.PORTUGALSURFTRIP.COM MAY CONTAINS AFFILIATE LINK(S).
AN AFFILIATE LINK MEANS THAT WE MIGHT GET A SMALL COMMISSION IF YOU PURCHASE THROUGH THEM – WITHOUT ANY EXTRA COST TO YOU.
IT HELPS THIS PAGE TO STAY ALIVE. THANK YOU FOR YOUR SUPPORT!
ONLINE STORE
The operator of the online store www.portugalsurftrip.com is:
Frelsi s.r.o. , a company registered in the Czech republic under ID: CZ05605385.
1.ORDERING PRODUCTS
The order of the products is a purchase contract. The contract of sale will not require formal confirmation by the seller, the contract than the actual delivery of the products. The customer confirms that trading conditions for the supply of products declared by the seller. Relations between the buyer and seller are subject to these terms and conditions, which are also binding on both parties. Conditions define and clarify the rights and obligations of the seller and the buyer. Circumstances not put in the Terms and Conditions shall be governed by the Civil Code, the sale of common consumer goods ( natural person – not an entrepreneur ) or the provisions of the Commercial Code for the sale of goods business entity. If the products are not in stock, you will be more availability of the products contacted by phone or email. Availability of the products depends on the inventory and lead times manufacturers. The customer is entitled to cancel the order or some items in the event that the products can not be delivered in due course.
2.PRICE AND PAYMENT TERMS
The prices of the products on our website are including VAT and valid at the time of ordering.
Seller reserves the right of errors and changes in the listed price in the event of a change, of course, significant inflation or significant changes in supply conditions, manufacturers and other suppliers of goods. The purchase price will be paid for only after the entire purchase price for the supply of a separate part of the seller’s account or by paying the full amount in cash to the seller or the workforce. The invoice issued under a contract between the seller and the buyer also serves as invoice and delivery note. The buyer may accept the products substantially only after full payment unless otherwise agreed by this. The price of the products can be credited for the amount of traffic to the place designated by the purchaser, under the circumstances, and the costs associated with the payment method.
In particular, especially more difficult cases, the seller reserves the right to require the reimbursement of advances by the buyer. In the event that the buyer pays in advance and the seller is not able to ensure the delivery of selected products, the seller shall immediately return performance of the buyer agreed manner. Time depends on the method of return ( postal transfer).
Payment of goods can be made in the following ways :
BANK TRANSFER | PAYPAL | STRIPE
After the payment is credited to our account, we will send you your order.
3. STORNO ORDER
Cancellation of the order by the buyer:
Order can be cancelled only by phone if your order is accepted and the goods were not shipped. In case of later cancellation, the seller is entitled to damages, especially demonstrable costs associated with the shipment of goods.
Order cancellation by the seller:
The operator of Internet commerce has the right to cancel the order or part thereof in the event that the goods ordered during the order process cease to manufacture or deliver, or to significantly change its price. About cancel the order the customer will be informed. If you no longer value of the products paid in the cancelled order, he will be the appropriate amount refunded as soon as possible.
UNLAWFUL OR PROHIBITED USE
As a condition of your use of Portugal Surf Trip website and services, you are not allowed to use the services for a purpose that is unlawful or prohibited by these terms, conditions and notices. You are not allowed to use the Portugal Surf Trip services in any matter that could damage, disable, overburden, or impair Portugal Surf Trip website, or interfere with any other party´s use and enjoyment of the services. You might not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.
You are, without permission, not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, transfer, or sell, any information, software, products or services obtained from
www.portugalsurftrip.com website.
EXTERNAL LINKS AND AFFILIATE LINKS
Links to other websites do not imply an endorsement of the materials disseminated at those websites, or does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other websites are provided by Portugal Surf Trip as a convenience to its users. Portugal Surf Trip is not responsible for the materials contained at any website linked to
www.portugalsurftrip.comPage
www.portugalsurftrip.com may contain affiliate link(s). An affiliate link means that we might get a small commission if you purchase through them – without any extra cost to you. It helps this page to stay alive. Thank you for your support
COPYRIGHT AND TRADEMARK NOTICESThe
Portugal Surf Trip website contains material which is owned by or licenced to Portugal Surf Trip. This material includes, but it is not limited to, the design, layout, look appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. The copyright in the contents of this website is the property of Portugal Surf Trip. All rights are reserved. Other product and company names mentioned n this site y be trademarks of their respective owners. All trademarks, photos and content reproduced on this website which is not the property of, or licenced to Portugal Surf Trip, are presented only with the permission of the owners.
WEB ANALYSIS WITH GOOGLE ANALYTICS
This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable an analysis of website usage by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there.
In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are a party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website´s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website´s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent the storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relate to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plugin from the following link:
http://tools.google.com/dlpage/gaoptout?hl=enFINAL PROVISIONSAll terms and conditions of the webpage Portugal Surf Trip are governed by the laws of the Czech republic. Portugal Surf Trip reserves the right to modify the conditions of use of the website any time. It is strictly prohibited to copy or imitate the website www.portugalsurftrip.com and it´s social media pages, or copy and use the database of this website.
