Website www.portugalsurftrip.com provides you with travel tips and offers for accommodation, surf lessons, surf equipment rentals, other sport activities and travel tours in Portugal. The content of the pages of this website is for your general information and use only. The content is subject to change without notice.
Operator and owner of the Portugal Surf Trip is Frelsi s.r.o. , company registered in the Czech republic under ID: CZ05605385.
By using website www.portugalsurftrip.com
and it´s services, you fully agree and accept it´s terms, condition and notices, stated herein.
Bellow you will find the general terms and conditions of Portugal Surf Trip (hereinafter referred to as “Portugal Surf Trip”, “Operator”, or “We”).
Please read these carefully as we have included important information on the relationship between you (hereinafter referred to as “Client(s)” , or “You”) and Portugal Surf Trip.
1. Booking process – Travel/Service contract / Booking confirmation
1.1. Your booking can only be carried out in writing or online. Travel/Service contract – Booking confirmation is concluded upon successful payment and a confirmation email will be sent from Portugal Surf Trip to Client(s) within 48 hours.
1.2. Amendments to the confirmed booking, such as room changes (e.g. double rooms instead of dormitories), or other services/activities (e.g. surf lessons, travel tours, sport activities, shuttle etc.) cannot be guaranteed and will depend on the availability of the accommodation and optional services/activities providers.
1.3. In case that Client(s) would like to book extra overnights accommodation or extra services/activities they are obliged to contact Operator of Portugal Surf Trip to modify the booking according their request. Operator will check the availability nd options with providers and offer the to Client(s). If the offer is accepted by Client(s), Operator will proceed additional booking process.
1.4. The booking confirmation that you receive must be brought on the trip together with a valid ID document. Our team members, or providers reserve the right to exclude persons are without a booking confirmation, passport, valid ID document, or who have violated in any way against our or provider´s terms and conditions.
1.5. Operator of the Portugal Surf Trip will provide Client(s) with a telephone number and can be reached anytime. Client(s) will be provided with emergency contacts also.
2.1. All prices displayed are in Euro (€). We are not responsible for any fees, which other banks and PayPal charge for money transfer and currency conversion.
2.2. The Payment for Client´s booking has to be made by the selected payment method : PayPal, Bank Transfer, or Cash, to a maximum of 2 days after booking selected provided services by Portugal Surf Trip. We reserve the right to send booking confirmation to Client(s) in case of personal prevention later than 48 hours after successful Client´s payment.
2.3. We do not accept payment in installments. If installment payments have been agreed in individual cases, this must be noted in the booking confirmation and each installment must be received by a certain date. In violation of that period, it cannot be guaranteed that the Client´s place is reserved. If the booking is canceled by written confirmation from Client(s), or by written notice from Portugal surf Trip, received payments for the bookings with more than 30 days before check-in, will be refunded within 7 days. A processing fee of 3,50 € will be charged if the violation of the deadline is at the expenses of Client(s). Cancellations within 30 days prior to check-in will be charged as per item.
2.4. Booking of services of Portugal Surf Trip from 14 days prior to check-in are only acceptable on the condition that the total booking price is due immediately upon receipt of the booking confirmation.
2.5. If the Client´s deposit and /or payment of the balance is not in accordance with the agreed payment due dates, the Operator is entitled to withdraw from the contract after a deadline reminder and to charge Client(s)the cost of withdrawal in accordance with Clause.
2.6. Upon payment of the specified services in the booking confirmation, Client(s) accept and fully agree with Portugal Surf Trip´s and it´s providers terms and conditions.
3. Optional activities, travel tours, or services
3.1. There is a possibility to book an optional tour, activities and other services on www.portugalsurftrip.com
. If Client(s) sign up for an optional extra activity the same cancellation conditions as stated in 5.2. and 5.3. will be applied.
3.2. Optional extra activities, tours and services which are booked after the original booking and are not included n the final booking price will be paid immediately to the Operator of the Portugal Surf Trip by PayPal or cash, or on the day when the tour/activity etc. start, in cash (€) to providers, unless otherwise is stated.
3.3. Optional extra activities, tours and services which have been paid for are non-refundable. It is the responsibility of Client(s) to be on time and with all the requirements previously determined. If Client(s) fail to be on time at the indicated meeting point , he/she is not entitled to a refund.
4. Rebooking, service changes and price alternations
4.1. The Client is free to cancel prior to check-in and make a new booking. In this case cancellation fees will be applied.
4.2. Portugal Surf Trip is entitled to change individual services based on organizational necessities and unforeseeable changes. We will inform Client(s) immediately and give him/her explanation of changes. A right of cancellation of Client(s) shall not be affected.
4.3. Portugal Surf Trip does not cover any cost of Client´s missed transport connections before or after the confirmed booking, of the delay is due to traffic, weather conditions or other unavoidable events that may occur.
4.4. If Client(s) does not make use of booked services that have been duly made available to him/her for reasons attributable to him/her, Client(s) is/are not entitled to a full or partial reimbursement of the price.
5. Cancelation by the Client
In case of a cancellation of the booked / confirmed services, please contact us on firstname.lastname@example.org
with full details. Subsequently, we will inform you on how to proceed.
5.1. Client(s) can cancel any time prior to check-in of the confirmed booking. Only written withdrawals sent to email@example.com
are binding, a message on Facebook or other social media are not valid. The boking info and full name of Client(s) have to be provided. The date of the email will determine how much refund will be granted. Portugal Surf Trip is entitled to claim a reasonable refund for the Client(s) booking and trip preparations made and for its efforts expanded. The Portugal Surf Trip has scaled this compensation aim chronologically, that is, taking into consideration the closeness of the time of withdrawal to the contractually stipulated beginning of the trip generalized in a percentage proportion of the travel price and has considered any normally saved expenses and generally possible other uses of travel performance in the calculation of the refund. The refund is calculated according to the time of the receipt of Client(s)´s notice of withdrawal as follows:
5.2. Surf / Yoga package offers including accommodation
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID number, telephone and email) on firstname.lastname@example.org
This name and booking details change will cost a fee of 15 €. The fee will either be deduced from your refund or your replacement can also pay instead of you in cash on the arrival.
2) Every cancellation more than 30 days before check-in will incur a cancellation fee depending on the total cost of the booking paid to Portugal Surf Trip (per person) :
Between 0€ – 99€, a 10€ cancellation fee will be applied
Between 100€ – 199€, a 20€ cancellation fee will be applied
Between 200€ – 299€, a 30€ cancelation fee will be applied
Between 300€ – 399€, a 40€ cancellation fee will be applied
Between 400€ – 499€, a 50€ cancelation fee will be applied
500€ and higher will incur a 10% cancellation fee. This is also valid, if you haven´t received e booking confirmation yet, but already made the transfer.
Within 30 days before departure, he following cancellation fees are valid:
From 30 days to 15 days before check-in 50% refund
From 14 days to 0 days before check-in 0% refund
5.3. Optional extra activities, travel tours, or other extra services:
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID umber, telephone and email) on email@example.com
This name and booking details change will cost a fee of 5€. The fee will either be deduced from your refund or your replacement can also pay instead of you in cash on the day when the activity, tour or other services have been booked.
2) Every cancellation of optional activity, travel tour, or other extra service cost fee of 10€, if you cancel more than 30 days before confirmed booking. This is also valid if you haven´t receive the booking confirmation yet but already made the transfer. Within 30 days before check-in, following cancellation fees are valid:
From 30 days to 14 days before check-in 50% refund
From 13 days to 8 days before check-in 25% refund
From 7 days to 0 days before check-in 0% refund
5.4. Vouchers and discount codes are not cashable and non-refundable.
6. Cancelation by the Portugal Surf Trip
Portugal Surf Trip reserves the right to cancel – in whole or in part – the aforesaid reservation due to acts of the Providers of accommodation, activities, tours or other services, Acts of God, or force majeure, with prior written notice to Client(s).
7. Cancelation due to exceptional circumstances
If the booking cancelation is due to force majeure (i.e. circumstances like political unrest, war or treat of war, riots, civil strife, closure of airports, ports, stations, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond Portugal Surf Trip´s control), we will provide a refund paid to us less reasonable expenses incurred by us in respect of your booking. Portugal Surf Trip is not responsible for any other Client´s cost and travel arrangements affected due to cancellation.
8.1. Portugal Surf Trip strives to ensure that information provided by accommodation providers and providers of optional activities, tours and services are accurate and properly displayed. Portugal Surf Trip only acts as an intermediate between Client(s) and Providers of the accommodation, activities, tours and other services. Portugal Surf Trip cannot be held liable for any problems regarding payments, damages, etc. between Client(s) and accommodation, tours, activities and other services Providers.
8.2. Portugal Surf Trip makes no warranties or representations of any kind at the services provided by this website or any linked website will be uninterrupted, error free, or that the website or the server that hosts website are free from viruses or other forms of harmful computer code.
8.3. In no event shall Portugal Surf Trip , it´s operators, or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this website or any linked website.
8.4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
8.5. The Operator is not liable for disturbances to services, personal and material damages in association with services which are outside the totality of the performance owed by Portugal Surf Trip and are therefore additional services (for example, travel by scheduled public transport etc.) represent third party services for whose flawless performance in conformity with the contract Portugal Surf Trip can not accept liability.
9. People responsible
9.1. With payment for the booking Client(s) will receive all information needed for his/her/their booking/trip and agree to respect the terms and conditions of Portugal Surf Trip and it´s providers of accommodation, activities, tours and other services. Client(s) also agree to respect the laws of the country visited, including customs restrictions and currency exchange. In violation of the laws of the country or instructions of Operator of the Portugal Surf Trip or Providers of the accommodation, activities, tours and other services, Client(s) will be excluded from the accommodation, surf lessons, other activities, services or institutions. Incidental costs incurred or return travel or the like shall be borne by Client(s). The refund partial refund of the booking is in this case absolutely excluded.
9.2. Portugal Surf Trip reserve the right to take photos and make videos of all Client(s) who are part of the trip. We are permitted to use and publish those photos and videos on our webpage, social media websites, as well as in flyers or brochures. If this is not wished by Client(s), it is his/her own responsibility to keep away from camera and video equipment.
9.3. Portugal Surf Trip does not offer any kind of travel insurance. A suitable medical insurance or travel insurance is Client(s)´s responsibility.
10. Other provisions and agreements
10.1. These terms and conditions apply unless individual agreements are made in the individual travel contracts.
10.2. The data provided to us is to be electronically processed, stored and distributed as part of the purpose of the travel contract/booking confirmation. All users of the Portugal Surf Trip services agree and are obliged to provide truthful information (full name, telephone, email, valid ID/Passport document number) when using and must keep this up to date. Client(s) also agree and give to Portugal surf Trip permission that provided information could be passed in rare cases also to official government institutions.
10.3. Client(s) grant to Portugal Surf Trip consent to use data and information provided by them in connection with the operation of the Portugal Surf Trip website.
10.4. Portugal Surf Trip will protect all information and data provided by Client(s) during booking process, in compliance with the personal data protection law.
10.6. Client(s) and users of Portugal Surf Trip have the right to request by email the amendment or deletion of their personal data from the Portugal Surf Trip system at any time. Inquiries can be directed to firstname.lastname@example.org
10.7. Every Client is obliged to understand the content of the Portugal Surf Trip terms and conditions, or it must be translated to his/her language. With payment of the travel price, Portugal Surf Trip assumes, that the terms and conditions has been fully understood.
UNLAWFUL OR PROHIBITED USE
As a condition of your use of Portugal Surf Trip website and services, you are not allowed to use the services for purpose that is unlawful or prohibited by these terms, conditions and notices. You are not allowed to use the Portugal Surf Trip services in any matter that could damage, disable, overburden, or impair Portugal Surf Trip website, or interfere with any other party´s use and enjoyment of the services. You might not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.
You are, without permission, not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, transfer, or sell, any information, software, products or services obtained from www.portugalsurftrip.com
Links to other websites do not imply an endorsement of the materials disseminated at those websites, or does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other websites are provided by Portugal Surf Trip as a convenience to its users. Portugal Surf Trip is not responsible for the materials contained at any website linked to www.portugalsurftrip.com COPY RIGHT AND TRADEMARK NOTICES
The Portugal Surf Trip
website contains material which is owned by or licenced to Portugal Surf Trip. This material includes, but it is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. The copyright in the contents of this website is the property of Portugal Surf Trip. All rights are reserved. Other product and company names mentioned n this site y be trademarks of their respective owners. All trademarks, photos and content reproduced on this website which are not the property of, or licenced to Portugal Surf Trip, are presented only with the permission of the owners.
WEB ANALYSIS WITH GOOGLE ANALYTICS
In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United states and truncated there. On behalf this website´s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website´s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=en FINAL PROVISIONS
All terms and conditions of the webpage Portugal Surf Trip are governed by the laws of the Czech republic. Portugal Surf Trip reserves the right to modify the conditions of use of the website any time. It is strictly prohibited to copy of imitate the website www.portugalsurftrip.com and it´s social media pages, or copy and use the database of this website.